Frequently Asked Questions



What is the standard size of a Business Card?

The UK standard size for a Business Card is 85 x 55mm.

What is bleed?

The term bleed refers to a design element which overlaps a document’s border. It is necessary to bleed your artwork off the exact page size to allow for professional results. We print on sheets which are larger than the finished product then trim the sheet to the finished size. We do this to ensure you do not get any white edges showing on your finished product. Paper can shift from side to side slightly when running through a press. The movement is very small and in most cases not noticeable. However trimming machines are not as precise as printing presses and when a material is trimmed to it’s final size it is impossible to cut along the page edge exactly. With both of these factors taken into consideration if your image doesn’t bleed off the page then there is a high risk that there will be white edges showing.

What is a press ready PDF?

A press ready PDF is a document created on a high enough quality setting to print from. If you are creating your artwork from professional software you should save out your page/s as a postscript file from your software with 20mm added to your page size all round and distill it through adobe distiller to create a print ready PDF. Please ensure that when you create your PDF that you manually select print and choose the ’press quality’ setting. This is especially important when creating documents on the PC, and when converting Microsoft documents to PDF. For more guidance please refer to www.pass4press.com and www.freepdfcreator.org.

What does CMYK stand for?

The CMYK color model (process color, four color) is a subtractive color model, used in color printing, and is also used to describe the printing process itself. CMYK refers to the four inks used in colour printing: cyan, magenta, yellow, and key black. Though it varies by print house, press operator, press manufacturer and press run, ink is typically applied in the order of the abbreviation. The “K” in CMYK stands for key since in four-color printing cyan, magenta, and yellow printing plates are carefully keyed or aligned with the key of the black key plate. Some sources suggest that the “K” in CMYK comes from the last letter in "black" and was chosen because B already means blue. However, this explanation, though plausible is incorrect.

The CMYK model works by partially or entirely masking colors on a lighter, usually white, background. The ink reduces the light that would otherwise be reflected. Such a model is called subtractive because inks “subtract” brightness from white. In additive color models such as RGB, white is the “additive” combination of all primary colored lights, while black is the absence of light. In the CMYK model, it is the opposite: white is the natural color of the paper or other background, while black results from a full combination of colored inks. To save money on ink, and to produce deeper black tones, unsaturated and dark colors are produced by using black ink instead of the combination of cyan, magenta and yellow.

I have print ready files, how long will it take to be delivered?

We generally turnaround print within 2 working days from approval. We can offer a quicker service with negotiation. Delivery times can be confirmed by telephone or email. We do not accept responsibility for delivery failures due to adverse weather conditions or other unforeseen circumstances.

I need a job urgently, can you help with this?

Yes we can, we will aim to meet any deadline you may have and will keep you updated on the process.

I would like a different stock (paper) than you show on your site, is this possible?

We can print on any stock required for your job and will advise on the best options available.

What if I miss the delivery?
If you are out when the delivery arrives, the courier will leave a card to let you know they have tried to deliver with details to arrange a different delivery date.